Care and specialist advice
Use the confirmed starting prices to plan your enquiry, rather than choosing a treatment from price alone. A specialist assessment helps establish which cleaning, repairs or refinishing your stone needs. Quotes are free, and the work and price are agreed before we start.
Starting prices and minimum charge
| Work | Price including VAT | Price before VAT |
|---|---|---|
| Cleaning | From £18 per m² | From £15 per m² |
| Chip repairs | From £180 | From £150 |
| Minimum job charge | £180 | £150 |
Prices include VAT at 20%. The minimum job charge applies to cleaning work as well as smaller jobs. The final quotation depends on the material, area, condition and agreed treatment. For polishing, worktop refinishing and other repairs, request a quotation for the work required.
Start with photos. Get a free quote.
Send us a few photos, your postcode and an approximate size. We’ll help you understand what your stone needs and can quote from photos when they give us enough detail. If a closer look is needed, we’ll talk it through and agree the work and price with you before we start.
Start your free quote enquiry. You can add your photographs in the enquiry form.

Start with the work, not just the floor area
A large, open floor and a small bathroom can involve very different working conditions. Note the approximate area, the number of rooms and whether the work includes edges, steps, thresholds or fittings. For a worktop, give the length and depth, then show the sink, hob, joins and any damaged edges in photographs.
List the changes you want to address separately: a dull finish, a dark patch, a chipped edge or an open joint. A quotation for cleaning alone is difficult to compare with one that includes repairs and refinishing. Our stone restoration service guide explains those separate types of work.
Agree the finish and the repair allowance
Ask whether the proposal covers cleaning, honing, polishing, local repairs, joint work or sealing. Which of these are included in the quoted total? If a repair can only be assessed properly on site, ask how any additional work would be agreed before it begins.
A useful quotation identifies the intended finish and any limitations. Does it cover the whole room, a worktop section or a small affected area? Ask how the transition to untouched stone would be handled. Read how honing, polishing and sealing differ before treating those words as interchangeable.
For general background on choosing stone and finishes, see Stone Federation: natural stone in the home. This is background reading, not a source of company prices.
Explain the practical setting
Include your postcode, floor level, lift access and any restrictions on working hours. Explain whether the property is occupied and which parts of the space must remain accessible. For commercial premises, identify the person who can agree access and working arrangements.
Ask who will move furniture and appliances, what protection is included and who is responsible for clearing the work area. Confirm whether the quotation includes the agreed travel, parking, waste handling and any applicable tax. These are questions to settle in the quotation, rather than assumptions about what this company always provides.
Use the same questions for each quotation
| Ask about | What to compare |
|---|---|
| Area and condition | The same rooms, surfaces and reported damage. |
| Included work | Cleaning, repairs, refinishing, joints and any sealing listed separately. |
| Expected result | The finish being proposed and marks that may remain. |
| Practical arrangements | Access, protection, return to use and written aftercare. |
Ask for the assumptions to be written down. A lower total is only meaningful when it covers the work you actually need. Keep photographs and previous treatment details with the enquiry, so the person assessing it has the same starting information.
Prepare an enquiry that can lead to a useful estimate
Take an overall photograph and close-ups of each type of damage. Describe what you know, including any products already tried. There is no need to identify a technical treatment yourself. Our assessment checklist gives a practical list of information to gather.
For a damaged edge or broken piece, also read what to ask about stone repairs. When ready, prepare your restoration enquiry. Add photographs to the enquiry form and check your details before sending.
This guide explains general considerations. The appropriate treatment and expected result need assessment of the actual surface.


